What You Should Know Now That You’ve Decided to Rent Your Display
- Think ahead about future shows . . . you’ll save time and money
- Graphics are just as important whether you rent or own your exhibit
- Be proactive about wire management. There should be a plan
- With all the talk about “Green Displays,” nothing is “greener” than a rental exhibit
- Make sure you have clear, detailed set-up instructions
There are lots of articles about the benefits of renting vs. buying a trade show display, including this one. But, I don’t recall ever reading an article that discussed the do’s and don’ts once you’ve decided to rent. After 20 years of managing exhibit rentals for clients, including the past five managing the Rental Program for a large display manufacturer, I’ve learned that deciding to rent is the easy part. The hard part comes after the rental decision has been made. With all humility, please allow me to share these tips from someone who has experienced his fair share of rental bruises over the years.
Think Ahead about Future Shows
You’ve decided to rent your exhibit. Now take it a step further by planning your trade show schedule over the next two to three years. Developing a long-term plan could save you thousands of dollars by committing to a multiple-show rental contract. Most companies offer a substantial discount if you agree to multiple rentals up front, even for various size exhibits and different designs.
Customization

Design KnowHow created this custom rental exhibit for their Client. The open floor plan allowed traffic to flow in from every angle!
Rental exhibits have come a long way. Work with a company that’s willing to offer customization so you can achieve your specific exhibit marketing goals. Everyone should be wondering, “Is it a rental or not?” There are a number of ways to achieve a custom look. It can be achieved with graphic applications and/or materials such as infill panels for conference rooms and workstations. Sometimes all it takes is a small accent piece with your corporate colors to make a big difference in the overall design. Just because you’re renting doesn’t mean you don’t want to jazz it up a bit and give it your own personal touch. It should have a similar look and feel to an exhibit you would purchase but with the added benefit that you can change things out from show to show.
Graphics
Be sure you have all of the specs you need for your graphics. There are many graphic applications. Working with an exhibit professional will ensure that you choose the method that works best for your rental exhibit. And if you choose to sign a multiple show contract, you’ll want to design your graphics with future shows and exhibit designs in mind. There are usually graphic components that can be re-used, so keep that in mind as you work through each design concept.
Monitors
If you’re planning to use monitors, check that the mounts can be incorporated into the design. In other words don’t waste money on monitor stands if you can use the existing structure. A good rental exhibit company will offer a variety of solutions for monitors and wire management.
Cord/Wire Management
Review your wire management plans for any electrical cords for lighting, monitors, or any products in your booth. All too often, this is overlooked until you’re standing in your fully assembled booth. There’s nothing like that awful feeling of seeing a tangled bunch of cords and having no idea of how to hide them. There should be a plan for the cords and how to manage them long before you arrive in the show hall.
Remember What You Own
Keep a file (with photos and dimensions) of all of the graphics you own. More than likely they can be re-used for future shows. Exhibit companies often offer free storage services for graphics used for multiple rentals. In addition, note of any other items you included with your shipments to ensure everything gets returned.
The “Green” Factor
Your decision to rent may not have come from a concern about the environment, but guess what, you couldn’t be using a greener exhibit! Many rental exhibits use sustainable components, such as recyclable aluminum, fabrics, and reusable packaging. Regardless, there’s no greener way to exhibit than by renting your exhibit. It’s worth promoting to your internal team and sharing with your customers in a pre- or post-show marketing campaign. And don’t forget the flooring. There are lots of green flooring alternatives.
Shipping
One of the reasons you decided to rent was because you wanted to lessen the headaches that come with managing your own exhibit property. Talk to your exhibit company about coordinating the shipping for all of your shows. One of the key benefits (other than just having one less thing to think about) is that if something goes wrong and a claim needs to be filed, the exhibit company will take care of it. Plus, they typically use the same carrier for most of their shipments so their rates are very competitive. Be sure to request a tracking number and notification that your shipment has arrived.
Set-up Instructions
This is very important! Be sure that set-up instructions/diagrams are part of the deal. Whether you’re supervising the set-up or contracting that service out to someone else, demand that you have instructions and photos showing how it goes together. This will save you a lot of time and money! Also make sure that the company you’re working with provides pre-show staging services and photographs before shipping the exhibit to your show. Photos serve two purposes: they’re very helpful during the set-up, and they’re proof that your finished exhibit looks the way it’s supposed to look.
-written by Mel White, trade show veteran
10 Tips for a Successful Installation and Dismantle
The trade show floor can be like operating in a foreign country. However, if you follow a few basic tips, you can successfully and economically navigate the Installation and Dismantle waters of your next show.
1. Choose a Quality Labor Partner 
•Consider national coverage so you have consistency
•What is their reputation for integrity and performance –ask around
•Price – While cost per hour is important, keep in mind that comparing the rate of an independent contractor to a general contractor (GC) is not comparing apples to apples. Independent contractor labor is typically far more efficient, thereby resulting in few hours billed
2. Complete the Exhibitor Appointed Contractor Letter (EAC Letter)
•Check your exhibitor services manual for the due date. This is typically 30 days prior to the show – but can be as much as 90 days
•Complete the form, send it to the show contractor and send a copy to your labor contractor
•If it is past the due date, call your labor contractor. They may be able to work it out with the show
3. Choose the Right Shipper
•Choose an experienced trade show shipping partner
•Price – Do not compare the price of shipping with a van line (point to point transportation) to that of a common show carrier (consolidates loads, breaks down skids, rough ride). They are not equal.
•Label each item on a skid separately. Skids sometimes get broken down
4. Pre-Plan
•Complete all service orders well in advance (electrical, carpet, hanging signs, material handling, etc.) to get best rates
•Electrical – Be sure to include a dimensioned layout of where the electrical should go, along with an orientation for your booth (include surrounding booth numbers)
•Send copies of all service orders to your labor partner
5. Have Set Up Instructions and Booth Renderings
•Be sure to have detailed and accurate set up instructions
•Send a copy of the instructions to your labor partner in advance
•Bring a copy of the instructions with you
•Have back up copies of your booth drawings at your office
6. Schedule Labor – Factors to consider when choosing start times
•Scheduled the move-in time for your booth # – Find this on the targeted move in plan or in your exhibitor services manual
•Some cities and venues take longer to get the freight from the dock to the booth than others – ask your labor partner
•Direct shipment or advanced shipment – You can generally begin set up at or close to your targeted move in time only if you send your booth to the Advanced Warehouse.
•Leave time for the electrical and carpet to be laid if you rent from the general contractor. Idle crew hours are the responsibility of the exhibitor if mis-scheduled. Independent contractors are happy to help you eliminate idle time by consulting with you in advance.
7. Union Jurisdictions — Every City is Different
•Read the rules in your Exhibitor Services Manual
•In some cities you can set your own booth up – in others you can do almost nothing
8. Security Concerns
•Theft is common in convention centers
•If it is valuable – keep it locked up. Many people have access to the show floor. Your labor partner can not be responsible for your valuables
9. Have an Inventory List
•Have a complete list of crates and inventory for inbound and outbound
•If the outbound shipment is split, have a detailed inventory of which items ship to each destination
•Provide this list to your labor partner.
10. Supervision
•A supervisor who knows the details of your exhibit and also how the unions in that city operate will save you time, money, and frustration
•The supervisor must remain at the booth throughout the entire installation and dismantle
